MISSION & OBJECTIVE EDITORIAL BOARD CALL FOR PAPERS AUTHOR GUIDELINES SUBSCRIPTION ARCHIVES Vol.4 Issue 5, May, 2016 Back Particulars Page No Self Help Group, Micro Entrepreneurship & Women Empowerment in Gajapati District of OdishaDr. Chintamani Prasad Patnaik 01 - 08 Market Implications of Quality Management System (QMS) on Accredited Small Training Providers in KwaZulu-NatalRobert Walter Dumisani Zondo 09 - 16 Knowledgeâ€enabled Customer Relationship Management Systems – A Digital Tool for SolutionN. Santosh Ranganath 17 - 26