MISSION & OBJECTIVE EDITORIAL BOARD CALL FOR PAPERS AUTHOR GUIDELINES SUBSCRIPTION ARCHIVES Vol.6 Issue 6, Jun, 2018 Back Particulars Page No OVERVIEW OF FAULT PREDICTION USING DATA MINING TECHNIQUES AND SOFTWARE METRICST.Sivakumar 01 - 05 Ethio telecom sale person’s Personality Trait, Performance& Customer satisfaction; based on Five-Factor Traits model: The Case of Ehtio-Telecom Call Center, Churchill BranchDagim Woldie 06 - 17